Frequently Asked Questions
Everything you might want to know before you book. If your question isn’t here, email us.
What time is check-in and check-out?
Check-in is from 3pm and check-out is by 11am. Check-in is self check-in using a lockbox, and we’ll send the details before you arrive.
How many people does the cottage sleep?
Up to four: two adults in the double bedroom and up to two children on the sofa bed in the living room.
Are dogs allowed?
Yes, dogs are very welcome inside the cottage and in the garden. Please tell us how many dogs you’re bringing when you book.
Is the hot tub, sauna and cold plunge private?
Yes. The deck, hot tub, sauna and cold plunge are only for guests staying in the cottage. We live on site, but the cottage and spa deck are entirely yours during your stay.
How long does the sauna take to heat up?
Allow about 20 minutes. The sauna runs on a timer on its outside wall, so it switches itself off when you’re done.
Is there a minimum stay?
Yes, the minimum stay is two nights.
Is there parking and EV charging?
There’s free private parking at the cottage, and an EV charger on site with a Tesla connector.
Is there Wi-Fi?
Yes, there’s Wi-Fi throughout the cottage. The details are in the welcome information.
Are towels and bed linen provided?
Yes, towels and bed linen are included, along with toiletries and a welcome pack.
Is the cottage warm in winter?
Very. It has underfloor heating throughout, and the hot tub and sauna come into their own on cold evenings.
Are there security cameras?
Yes, there are exterior security cameras on the property. There are no cameras inside the cottage.
Can I smoke at the cottage?
No, smoking isn’t permitted anywhere in the cottage.
Why book direct instead of through Airbnb or Booking.com?
Booking direct avoids the booking sites’ service fees, so it’s the best price you’ll find for the cottage, and you deal with us directly from start to finish. Returning guests can use the code DIRECT10 for 10% off.
How far is the cottage from Ripon and Masham?
Both are under 15 minutes by car. Fountains Abbey is a short drive away, and Lightwater Valley is in the village.